For your convenience and peace of mind will we contact you
promptly upon receipt of your order. For this reason it is important
that you provide information on how you may be contacted during
business hours. Confirmation of your requirements and total order
value will be provided together with a unique order number. All
business is transacted under our
Terms and Conditions.
If you are eligible for VAT
Relief it is important that you bring this to our attention when
placing your order. Failure to do so will result in VAT (at the
prevailing rate) being added to your order total. Under Group 14 of
Schedule 5 to the Value Added Tax Act 1983 your order must be
accompanied by a fully completed Eligibility Declaration if you seek
relief from VAT. Please click here for
Declaration Form .
Please ensure you read accompanying notes before seeking relief.
If you wish to pay by Credit
Card, Cheque or other means you should complete the order form
and indicate the preferred method of payment then click the
'send order' button at the end of this form. We will then
have an accurate advance record of your requirements prior to
You will notice, WE DO NOT ASK
YOU TO SEND CREDIT CARD DETAILS OVER THE INTERNET. There are
good reasons for this. Firstly, we believe you might like to talk to
somebody during the process of finalising you order. This way you
can ask any questions you might have, confirm the items you require
and endeavour to ensure that goods are suitable for your purpose.
Secondly and more importantly, your security is of paramount
importance. If you do not send your card details over the internet
or have them stored electronically it is proven that you are less
likely to become a victim of fraud. We address these issues by
speaking with everybody who places an order. Our system enjoys an A1
security rating which is audited by Securitymetrics annually.
If you would prefer to fax or mail
your order and Credit Card details please feel free to
details will not result in them being stored electronically.
Faxed or posted Card Payment instructions should include the
following: Card Type, Card Number, Issue Number* (*Switch and Solo
only), Cardholder's title, name and initials as they appear on the card,
Card Expiry date, Name of issuing Bank, Cardholder's full
postal/billing address, and delivery address if different.
Please note -
mail or fax orders must include the
Fax Orders Tel:
If you would prefer to place
your order by telephone simply
You can place your order over the telephone by providing details of
the product you require together with payment details.
If you would prefer to pay by
cheque please write your order number on the reverse. Orders
will be processed for dispatch upon receipt of funds. Do not send
payment until after you have spoken with one of our staff or sent
your electronic order and have been contacted.
Data Protection: Information
you provide will only be stored for as long as is required either by
Law or by various regulatory bodies. Information stored shall be
done so securely and not be accessible via any network or the
internet. Your personal details will never be shared with third
parties with the exception of the Police or HM Revenue & Customs
where Statute may dictate.
PAYMENTS by cheque: